Behaviour Management and Positive Handling Advice for International Schools

“Ensure all EHS aspects, hazards and risks related to the Education Sector entities’ operations and activities are identifed, evaluated and managed to reduce their impacts to acceptable levels and as low as reasonably practicable”

Abu Dhabi Education Council

ADEC Regulatory Guidance, Policy 2201

 

Welcome to Dynamis Positive Handling for International Schools

Dynamis has been operating in the UK since 2006 when we first started delivering courses for schools and teaching staff in the areas of de-escalation, personal safety and physical interventions. In the UK, this type of training in schools is called “Positive Handling” and we are now one of the most active training providers in the sector, known for our pragmatic, fresh and relevant approach.

We have delivered multiple training courses in international settings, including for the Abu Dhabi Healthcare Authority (HAAD) and the Dubai Healthcare Authority (DHA) in settings where staff are dealing with the sometimes harmful results of often vulnerable people who are presenting with difficult, distressed or dangerous behaviour.  Our work has taken us around the USA, the GCC (Kuwait, Bahrain, Oman) and we are shortly to work in South-East Asia.

Our current speciality in the UK is Positive Handling and Behaviour Management training and our services are in demand from a wide range of schools:

  • Mainstream Primary Schools and Secondary Schools
  • Pupil Referral Units (Alternative Provision)
  • Special Schools and Boarding Schools
  • Independent Behavioural Support Services

Those receiving our training include any staff working at a school with children who present behaviours which might be harmful, including those with:

  •  Autism or Attention-Deficit Hyperactivity Disorder – Emotional or Behavioural Difficulties
  •  Learning Difficulties
  •  Mental Health Problems
  •  …or simply those children who struggle to settle-in to school.

The kinds of staff who benefit from our sessions, which cover management-level planning, reporting and control information as well as frontline, pragmatic tactics for everyday use are:

– Parents, Governors and Head Teachers
– Deputy and Assistant Head Teachers
– Inclusion Managers
– Special Educational Needs Coordinators
– Classroom Teachers and Teaching Assistants and Learning Support Assistants

While working internationally extensively through 2008-2014 our team gained a huge amount of experience in working within the mixed socio-cultural expectations and norms which are prevalent. Dynamis prides itself on cultural sensitivity, appropriateness and a collaborative, problem-solving approach to the management of potentially harmful behaviours with children.

In the next few pages, I will endeavour to set-out our proposed training for your teams and hope that you will provide feedback as to any elements which you find particularly important or ones which you would prefer to de-prioritise in our proposed training with your organisation.

Many thanks,

Gerard O’Dea,

Director of Training, Dynamis Insight

Six Learning Outcomes for Positive Handling in International Schools

In brief we focus on the following:

A Knowledge-building programme which develops Positive Handling decision-making skills:

  •  Staff duty of care under local law in regard to incidents of safety at work
  •  Staff legal rights and powers under local law to use force with a child to stop them harming themselves or others
  •  The risks inherent in physical interventions and how to avoid them or minimise them
  •  How to write a professional incident report to record what happened

Explore with your international school staff appropriate and effective practical skills:

  •  Verbalisation strategies for gaining voluntary compliance, cooperation and collaboration (de-escalation)
  •  How to safely approach, prompt and escort a distressed child from place to place where possible
  •  How to gain control of a child who is at risk of harming themselves or others
  •  How to hold and immobilise a distressed child who is in crisis
  •  Protection from Biting, Kicking and Spitting during the holding period
  •  Standing, Seated and Kneeling variations for the control of different scenarios
  •  Self-Protection and Disengagement method for high-risk scenarios

TRAINING TOPICS FOR INTERNATIONAL SCHOOLS POSITIVE-HANDLING:

Topic 1)

Understanding Behaviour: Staff will be able to use a common framework to describe the phases, intensity and risk level of behaviour they are dealing with.

 

Topic 2)

Non-Escalation and De-Escalation Tactics. Staff will be able to apply a range of different verbal and non-verbal tactics which are non-physical, to reduce the risk of escalation or to defuse situations which are escalating.

 

Topic 3)

Understanding ‘Duty of Care’. Staff will be able to make decisions based on a clear understanding of what their duty of care demands of them in crisis situations.

 

Topic 4)

Understanding the Legal Power to use Reasonable Force. Staff will be able to describe the legal principles which underline their right to use physical force in different scenarios and to know when it is right to (and when it is wrong to) use physical force according to local statute.

 

Topic 5)

Understanding the Risks involved in Physical Interventions. Staff will be able to recognise situations of high-risk and to avoid introducing actions into a scenario which would heighten the risk of serious injury or death during an incident.

 

Topic 6)

Carrying out Safer Holding and Physical Intervention Procedures with Children.  Staff will be able to apply the principles of safe intervention with children in a school environment to a number of key scenarios which often occur.

The trainer had the right level of fun and seriousness for the task at hand.  Communication prior to the training, during the training and subsequent to the training has been spot on.  The online resources were useful and supported the learning of my team especially in duty of care to themselves. – Inclusion Manager at a Dubai School, October 2017

Excellent course, highly skilled trainer and much needed professional development. Thank you! – Inclusion Manager at Abu Dhabi School, October 2017

Really enjoyed the course. Wish their was a two-day option where verbal de-escalation techniques could have been further explored along with additional practice of handling techniques. You know the training session has been great when you leave a PD opportunity wishing for more! – Special Educational Needs Coordinator, Abu Dhabi, October 2017

Gerard was a great presenter–knowledgeable and engaging.  It was a good mix of straightforward instruction (penal codes, rationale, etc.) and interactive practice. – Head of Inclusion, Abu Dhabi Group of Schools, October 2017

It was a very full day of training but the trainer clearly knew what he was talking about and was very clear with any instructions and guidance. I feel much more protected on my right to put myself first and how this relates to UAE laws and guidance.   The pre-course training felt like a lot initially but I think this is a good idea as it allowed us to have more practical time on the course and less teacher talk. This was presented well.   Thank you. – Head of Foundation Stage, Abu Dhabi school group, October 2017

The scale of instruction was excellent, I appreciated how the final skill set was built layer by layer enabling a novice to learn useful skills in a short time period.  I also appreciated the sincerity with which the instruction was held.   – SENCO, Dubai School, October 2017

Great course! Online training was a perfect compliment to a well delivered, well constructed, relevant ‘taught’ day. Thank you. – Primary School SENCO, Dubai School, October 2017

 

Dynamis Course Feedback Statistics from January to December 2016

Were your expectations about the course met?

Exceeded 52.28%

Fulfilled 47.45%

Did the trainer observe good Health and Safety practices?

Yes (Y) 98.93%

Were exercises on your training course conducted safely?

Yes (Y) 368 98.66%

How did you rate the Dynamis instructor’s knowledge and competence?

Excellent 75.87%

Very Good 21.98%

Good 2.68%

Were all your questions answered comprehensively by your trainer?

Yes (Y) 98.39%

Was the training delivered using a mix of delivery styles which enabled you to learn effectively?

Yes (Y) 99.46%

Was the course of the right duration for you to gain the skills and knowledge you needed?

Slightly too long 10.99%

Just the right duration 72.12%

Slightly too short 13.40%

Were the techniques and tactics you learned appropriate to the real scenarios you will – or might forseeably – face in your work?

Yes (Y) 95.98%

Were the theory and knowledge components of the course helpful for you professionally?

Yes (Y) 98.93%

http://www.dynamis.training/about-dynamis/feedback/

 

 

Sensitive delivery of Best-Practice Approaches

When planning and designing our courses for delivery in new environments, Dynamis training consultants will explore the cultural, social and occupational differences which may affect the attitudes and behaviours of staff in their operational roles and during our training sessions with them.

For example, in the GCC/MENA countries, Dynamis takes careful consideration for the particular cultural requirements regarding gender, religion and the social rules which affect daily operational decisions in the multi-cultural environment.

Furthermore, because of differing legal, operational or clinical environments, the training is adapted to fit within the day-to-day context of your service and your organisation. Our function is to work alongside you in identifying your existing approaches, and to facilitate your improvement efforts where necessary.

In essence, we endeavour to train and advise sensitively and respectfully, for the benefit of management, staff and the vulnerable people you look after.

Dynamis international training programmes aim to:

  • Provide training which is culturally and ethically consistent with your hosting environment
  • Provide trainers who can share knowledge effectively in a multinational, multicultural setting.
  • Empower staff to feel safer and more professionally confident in challenging situations.
  • Promote the highest level of safety, security and human rights for vulnerable people.
  • Enable policies and procedures to be upgraded to world-class standards.

Video Examples of our Course Delivery Introduction to our Positive Handling courses for schools:

The Six Scenarios that Schools ask us to help with:

Our learners practicing Conflict Management / de-escalation tactics

Our Core Values and Communications Approach:

How can Online Training help us? (with feedback)

Can Online Training help you to allocate the right resources to Positive Handling?

Call 0844 812 9795 or send your enquiry here:

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