De-escalation and protective interventions for parents & careers.

Guidance for parents of all kinds, including foster careers and adopters who look after children who present with with difficult or dangerous behaviour in the home.

Unique training to deal with a real issue

Our course for your Parents and Carers can be tailored to your specific needs (or the needs of a specific child/family), however we will almost always need to cover the following key concepts.

For Foster Carer  training, we refer to many pieces of legislation, including the Fostering Services Regulations related to the Children Act 1989 so that those involved in the work will be able to respond effectively to crisis or challenging behaviour.We are an Institute of Conflict Management (ICM) Quality Award Centre (#2201) for the delivery of conflict and interventions training.

De-Escalation and Duty of Care for Foster Carers


  • Explain the Paramount Principle of children’s welfare and best interests
  • Understand the importance of the Provision of Information about the child
  • Explain Health and Safety Duty of Care issues in the care of children
  • Describe the importance of Avoidance, Dialogue and De-Fusing to the care of children
  • Define the 5 principles of using constructive dialogue to defuse situations
  • Identify “exceptional circumstances” in terms of incidents where someone might be harmed
  • Appraise how emotional responses to situations of high stress can effect behaviour
  • Explain excessive or unreasonable measures of control, restraint and discipline
  • Illustrate how withdrawing from a situation is sometimes the best (safest) initial response
  • Understand the legal principles for Reasonable Force

Protective Interventions and Decision Making in the Home

Once foster parents and carers have a thorough grounding in the legislation and guidance, we can work with them on the appropriate physical skills which should be used “in exceptional circumstances” and “where it is the only appropriate means to prevent likely injury to the child or other people”, as follows:

  • Managing proximity during high-stress interactions with the child
  • Using safe body language which is congruent with dialogue and defusing
  • Understanding routes for withdrawal and the creation of ‘safe space’ for both parties
  • Physical tactics for reasonable-force Prompting and Escorting
  • Understanding of Control when necessary as a last resort
  • The use of containment in high-risk exceptional circumstances
  • Self-protection concepts for exceptionally dangerous situations of assault
  • the dangers of attempting to restrain a child on your own

Feedback from Learners About Our Training

Thousands of learners with Dynamis Since 2006


Course Met or Exceeded Expectations


Trainer Was Very Good or Excellent


Training was Relevant and Appropriate

How is Dynamis Positive Handling training different?

As a pioneer in using online training for positive handling we understand how to get the best out of this format, for your busy school and your in-demand staff!

Uniquely flexible to your needs

With no less than 5 different formats for each course we deliver, we work hard to fit into your schedule, your budget and your work - your partner in behaviour management and positive handling.

dedicated to authentic learning

Through our collaboration with Loughborough University faculty, we design and deliver training which has the highest degree of transfer to your working environment.

trauma-informed and responsive

Through our partnership with NAOTP we are committed to being trauma-aware as a team and our problem-solving approach recognises 'all behaviour has meaning'.


Your staff need skills and knowledge which will help you with YOUR specific children and behaviours, so our approach is focused on solving YOUR positive handling issues. See SCENA for more information.


Director Of Training At Dynamis

Hi and thanks for visiting our website today.

In over 15 years of working with frontline staff who face difficult, distressed and dangerous behaviour, i have seen time and again how prepared staff can perform well and respond to challenging circumstances.

From teachers to nurses, teaching and care assistants to security officers in our hospitals and social workers in the community, if you deal with people every day, managing conflict becomes a necessity.

I became involved in this work because i saw the power of training and preparation in helping people to stay safe at work and to be more successful in working with their colleagues to create better outcomes.

I and my team of professional trainers now teach in over 200 training engagements every year around the uk and internationally for a wide variety of public-facing organizations just like yours.

We have sought out the best conflict management training content and the best learning methods in the world and bring them together for you and your team.

“‘Fostering is an immensely challenging career, and foster carers need to be properly skilled, trained and supported to carry out the invaluable work that they do. In all circumstances foster carers must be given all the available information about every child…they must receive ongoing bespoke training and support that is tailored to the needs of each child.”

Sara Lurie
Director, The Fostering Network

Learn about the murder case which changed our approach to foster care training

A foster carer was killed by a teenager she was looking after, in 2011

Happy Foster carer and adopter clients

confident in how to de-escalate aggressive behaviour

”I felt empowered by the understanding of violence I gained from this course. I feel more confident in how to de-escalate aggressive behaviour and stay calm myself. I went on the course to primarily learn how to restrain a violent child. But I learnt so much about why/how violence happens and how to avoid it, I feel it much less likely to need to use a protective intervention.”

Foster Carer and Course Attendee Plymouth October 2018

Classroom Conflict 2:  The Five Maxims for Effective Classroom Communications Positive Handling Training

already used a couple of the tools last night...

“It was an excellent day trainer was really knowledgeable in giving me tools to work in a different way with my child, I only did the course yesterday and already used a couple of these tools last night. The trainer was also very helpful in giving us legal advice which was a bonus.”

Parent of Boy with Complex Needs, Workshop March 2017 in Knowsley

gave me confidence...

“This has made me think about how I could de-escalate my young person before he starts. Phrases and concepts I could try. It gave me confidence in handling potential situations differently. This is a valuable course which should be part of the core training”

Carer – Peterborough City Foster Care Services

A highly popular training course to create safer placements and safeguard children.

On completion of the Parents and Carers Challenging Behaviour and Protective Interventions training, your people will have completed three major units of study:

  • How to defuse conflict during high-stakes interactions with the child
  • How to stay safe in exceptional circumstances where there is a risk of harm
  • How to navigate the guidance and legislation in regard to the use of force where it becomes necessary

Our training covers a variety of the most common scenarios which parents in fostering and adoption face when they must deal with behaviour or risk, and gives straight answers to frequently asked questions.

  • De-Escalation
  • Managing Behaviour
  • Duty of Care
  • Balancing Risk 
  • Fostering Regulations Guidance
  • Best Practice
  • Common Scenarios

In addition to this Parents Positive Handling Awareness course, we have delivered tailored Restraint Training Course programmes for a wide variety of clients such as those listed here, where you can read about how we worked successfully to deliver their objectives for the training:

Learning Disability Respite Service
Learning Disability Client / Case Manager
Care Homes for Children and Young People
Foster Care Agencies

How should I deal with resistance and abusive conduct?

Should I ever attempt to restrain a child by myself?

What is good practice if I have two children fighting?

How can I keep control of my emotions when the child is pushing my buttons?

How can I take the pressure out of situations which are escalating?

World-class client feedback

Our client and learner satisfaction surveys have consistently been extrmely positive, even as we have grown to be an ever-more popular provider of Positive Handling and De-Escalation training.  Watch the video to learn about our most recent results!

Our Partners and Accreditation


Dynamis is a Quality Award Centre with the ICM, a recognised accrediting body in the U.K. for workplace training in the prevention and management of workplace violence.

Healthcare Myth 2: If I Say Something It Will Make Things Worse 2



Dynamis is the premier European Partner for Vistelar, a global consulting organisation covering training across the entire spectrum of human conflict.


Dynamis represents the 9 Attitudes system, a fully behavioural approach to self-protection and physical control which is based on the observable realities of physical confrontation.